Customer account login and dashboard UI and prototype

Background

As part of their business transformation, our finance provider client provided wireframes and user flows for an account management area. Once developed, this area would enable customers to view and manage their accounts online.

I was asked to create a hi-fidelity prototype that introduced the brand assets to the wireframes and enable the client to conduct user testing before commencing development.

Working collaboratively, we iterated and improved all screens in mobile and desktop views and formed a fully functioning prototype that allowed users to register, login and manage an account as if it was a fully working system.

3 screens showing customer account security check, customer account documents and customer account login design by Gavin Stretch
4 mobile screens showing customer account login, customer account dashboard, customer account balances and customer account documents design by Gavin Stretch
Tablet and mobile showing a customer account dashboard design by Gavin Stretch in responsive views

Result

My client was able to review multiple UI stylings for their customer account management area and test user flows at pace.

I created fully styled up and functioning prototypes for desktop and mobile that were completely realistic. I achieved this in a fraction of the time of deploying developers and coding in a live environment.

The final prototypes were then used to inform the developers and reduce project costs through faster delivery.

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